An innovation and customer strategy practice helping brands imagine, dream and design for new, desirable consumer futures.
Born 2024. London.
WHO WE ARE
KATELIA PROJECTS is a boutique strategic consultancy operating at the intersection of emerging cultural signals, luxury customer experience, brand elevation and purpose.
We exist to help brands sense and shape the consumer experiences of tomorrow to maintain relevance in an ever-changing landscape.
OUR SERVICES
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Insight and strategic foresight
Industry and consumer trends identification
Consumer futures vision setting and planning
Strategic innovation audit
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Ideation workshops and creative problem solving
Customer journey and experience design
Role impact assessment and training guidance
Value proposition definition and go-to-market strategy
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Customer marketing strategy and planning
Customer insight, analysis and reporting
Customer segmentation development
Clienteling frameworks
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Team inspiration briefings
Innovation culture workshops and frameworks
Panel discussions
Research contribution
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Start-up advisory
Product market-fit guidance
Exec/C-Suite business partnering
Mentorship
OUR WORKING PHILOSOPHY
Simply put, we love to partner closely with great teams to co-dream (and sometimes create) the best outcomes through an open, collaborative and free-thinking approach.
We call it the “co-laboratory” way of getting great things done!
Doing things right matters. We live by our values to guide us to achieve the best work for our partners.
EXPERTISE SECTORS
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![Lounge with sofas and tables]()
Hospitality and Travel
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![Luxury boutique]()
Luxury Retail
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![Woman scrolling on mobile phone]()
Digital and Ecommerce
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![Gym changing room]()
Wellness
